My responses were not relevant for a survey.

There are a couple reasons you might not have been able to complete a survey that was sent to you: 

1.) In some surveys, we require certain categories to be filled in order to obtain a picture that is representative of the population. Once the categories are filled, we are unable to accept any more answers.

2.) Other surveys require responses from a very specific subset of people. By completing the monthly Mosaic survey, you will increase your chances of getting surveys that are more relevant to you, therefore increasing your chances of earning more points! 

3.) Another reason you might be unable to complete a survey is when the survey quota has been reached. Every survey we send out has an overall maximum number of responses needed, and if that maximum is reached before the time it’s due to close, we will not be able to accept any more answers. 

In any case, you’ll be entered into our contest draw as a token of our appreciation for your participation. 

For more details, please check our Terms and Conditions.